Framework for technical evaluation of decision support systems based on water smart metering: The iWIDGET case

Water smart metering enables the measurement and reporting of water consumption at sub-daily intervals. However, assuming that increased availability of consumption information will necessarily result in changed behaviour is simplistic. The main scientific challenges for iWIDGET project are the management and extraction of useful information from vast amounts of high-resolution consumption data, the development of customized information to influence awareness and support behavioral change, and the integration of iWIDGET concepts into a set of decision-support tools for water utilities and consumers. In this paper, it is described the evaluation general framework, the iWIDGET system's technical evaluation system and stakeholders involved.